Proudly presented by the
University of Maryland School of Medicine
Department of Emergency Medicine

Second Annual Administrative Development Conference

The Crashing Department:
Skills for Emergency Medicine Leaders
in Times of Crisis

Thursday,
October 15 , 2020

Livestream
Virtual Event

9 a.m. – 1 p.m. EDT

Registration: $30

Registration CLOSED

About The Crashing Department Conference


Ready to take the next step in your career?

Interested in becoming part of the administrative team?

Looking for best practice tools to help you develop the skills required to a successful leader?

Already in a leadership position and interested in collaborating with other ED leaders?

If you find yourself answering yes to any of these questions, you don’t want to miss the second annual “Crashing Department” administrative development conference sponsored by the University of Maryland, Department of Emergency Medicine. After you have soaked up all of the clinical learning at the Crashing Patient, take a morning to expand your understanding of the “big picture” in the practice of emergency medicine.

This conference will showcase numerous high yield, relevant topics such as:

  • Disaster management and planning
  • Best practices in quality initiatives
  • Successful nurse/physician collaborative leadership models
  • Leveraging IT resources to maximize ED operations and profits
  • Workforce recruitment/development
  • Expert documentation/billing practices
  • Navigation of state regulations/inspections

Learning objectives for this conference are:

  1. Present best practices on various topics in ED administration, including workforce recruitment and retention, quality improvement, nurse/physician collaboration, IT optimization, disaster planning, and documentation/billing. 
  2. Engage nationwide leaders in ED administration to discuss particular challenges to, and strategies for, creating and maintaining a sustainable ED practice while optimizing revenue and financial success. 
  3. Apply the leadership skills and tactics presented to real-life scenarios to highlight specific tricks of the trade and nuances to their application as learned through over 50 years of collective experience from involved faculty presenters.   
  4. Consider how the current environment, including the SARS-CoV-2 pandemic and associated volume fluctuations, impacts our practice, management, and leadership.

Format: Small group, interactive sessions led by nationally-recognized leaders in ED administration.

Don’t miss this opportunity to improve your leadership expertise and your value to your practice!

The Crashing Department Schedule


9 – 9:15  a.m. Welcome Brian Browne, MD
9:15 – 9:55 a.m. Emotional Intelligence and Career Success Laura Pimentel, MD
10 – 10:40 a.m. Nurse-Physician Collaboration

Mike Winters, MD, MBA & Megan Lynn, PhD, MBA, RN, CPHQ

10:45 – 11:25 a.m. Emergency Department Quality Brent King, MD, MMM
11:25 – 11:40 a.m. Break
11:40 a.m. – 12:20 p.m. Financial Threats of 2021: What Every ED Group Practice Needs to be Discussing Right Now! Jason Adler, MD
12:20 – 1 p.m. Leveraging IT to Improve Your Practice Daniel Lemkin, MD

CME Information

“This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education through the joint providership of the Center for Emergency Medical Education and University of Maryland Department of Emergency Medicine.

“The Center for Emergency Medical Education is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.”

The Center for Emergency Medical Education designates this live activity for a maximum of 3.50 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Thursday Speakers


  • Amitabh Chandra, MD | Conference Co-Director
    Assistant Professor, University of Maryland School of Medicine
    Clinical Director, University of Maryland Medical Center Midtown, Department of Emergency Medicine

    Dr. Chandra is an Assistant Professor of Emergency Medicine at the University of Maryland School of Medicine. He completed residency at Maimonides Medical Center and subsequently completed a fellowship in Emergency Ultrasound at NYU/Bellevue before joining the faculty in 2015. He currently serves as the Chief of Emergency Medicine at UMMC Midtown Campus. Here, he has championed significant improvements in ED operations and patient flow. Prior to this, he served as Assistant Medical Director and Emergency Ultrasound Director at Bon Secours Baltimore. Academically, Dr. Chandra is actively involved with medical student education as well as resident and fellow ultrasound training. He has lectured nationally and internationally on point of care ultrasonography and serves as course director for the Introduction to Critical Care Ultrasound. His academic interests include ED operations, leadership and management, airway management, and point of care ultrasonography.

  • Steve Schenkel, MD | Conference Co-Director
    Associate Professor, University of Maryland School of Medicine
    Clinical Director, Mercy Medical Center Department of Emergency Medicine

    Dr. Schenkel completed residency in Emergency Medicine at the University of Michigan before joining the faculty at University of Maryland in 2003. He is Associate Professor of Emergency Medicine at University of Maryland School of Medicine and Chief of Emergency Medicine at Mercy Medical Center. His interest in patient safety led him to work with the Maryland Patient Safety Center where he chaired a statewide Emergency Medicine Patient Safety Collaborative and served on the Board of Directors. He is a past President of the Maryland Chapter of the American College of Emergency Physicians. He is a Research Methodology editor for Annals of Emergency Medicine, directs the behavioral health and Morbidity and Mortality conferences for the University of Maryland Emergency Medicine residency, and has lectured regionally and internationally on patient safety and Emergency Department administration.

  • Mercedes Torres, MD | Conference Co-Director
    Clinical Assistant Professor, University of Maryland School of Medicine
    Assistant Clinical Director, Mercy Medical Center Department of Emergency Medicine

    Dr. Torres has been a faculty member in the Department of Emergency Medicine at the University of Maryland, School of Medicine since 2007 after completing her emergency medicine residency. As the Assistant Clinical Director for the emergency department at Mercy Medical Center since 2009, Dr. Torres has implemented a variety of quality improvement projects, sat on multiple hospital executive committees, and been involved with Mercy’s hospital-wide EPIC design, implementation and decision-making. She has served as a co-director for the UMEM Faculty Administrative Fellowship curriculum since 2017. Her academic interests include infectious diseases, ED administration, medical informatics, and social outreach to underserved communities.

  • Brian Browne, MD, FAAEM
    Professor, University of Maryland School of Medicine
    Physician-in-Chief, University of Maryland Department of Emergency Medicine

    Dr. Browne, Physician-in-Chief of Emergency Medicine Services at the University of Maryland Medical Center (UMMC), is the founding chairman of the Department of Emergency Medicine at the University of Maryland School of Medicine and an expert in the administration and operation of fiscally sound emergency medicine networks. His accomplished career in emergency medicine has paralleled the growth and maturation of the specialty. As one of the first physicians in the United States to complete residency training in emergency care, he was recruited to UMMC in 1985 to create and lead a new emergency medicine program. That program has become one of the most respected in the world, renowned for its leading-edge clinical services and its educational programs for medical students, residents, and fellows. Dr. Browne created the Maryland Emergency Medicine Network, which staffs and manages the EDs at 14 hospitals in urban, suburban, and rural communities in the State of Maryland, collectively treating 600,000 patients every year. He was instrumental in the creation of Maryland ExpressCare, the critical care communications and transport service that enables community physicians anywhere in the state to consult with university-based specialists and transfer patients in need of specialty medical care to the medical center. More than 11,200 patients are transported by this program’s ambulances and helicopter each year, representing 25% of the medical center’s admissions.

  • Jason Adler, MD, FACEP, FAAEM
    Clinical Assistant Professor, University of Maryland School of Medicine
    Director of Compliance and Reimbursement, University of Maryland Department of Emergency Medicine

    Dr. Adler is a nationally recognized expert in emergency medicine coding and documentation, practice management, and payor policy. He is the current Director of Compliance and Reimbursement at the University of Maryland, Department of Emergency Medicine and Vice President of Practice Improvement at Brault Practice Solutions. Dr. Adler practices medicine at the University of Maryland Medical Center.

  • Daniel Lemkin, MD, MS
    Assistant Professor, University of Maryland School of Medicine Department of Emergency Medicine
    Medical Director, Center for Technology Innovation and Invention, University of Maryland Medical System
    Senior Director, Information Services and Technology, University of Maryland Medical System

    Dr. Lemkin is an Emergency Medicine physician and Clinical Informaticist. He has been working in the field of clinical informatics since 2003. In that time he has worked extensively to improve all aspects of medical care through the wise application of technology. His experience includes projects addressing: hospital administration, hospital billing, professional billing, clinical care, clinical operations, patient safety, utilization reduction, provider and patient satisfaction, provider efficiency, disaster medicine, clinical teaching, and research.

  • Brent King, MD, MMM
    Professor, University of Maryland School of Medicine
    Vice Chair, Patient Safety & Quality Assurance, University of Maryland Department of Emergency Medicine

  • Laura Pimentel, MD
    Clinical Professor, University of Maryland School of Medicine Department of Emergency Medicine
    President & CEO, Maryland Emergency Medicine Network

    Dr. Pimentel, whose primary research interests are emergency medicine operations, administration, and health policy, has served as Department Chair of three medical faculties in the Network – namely Bon Secours Hospital, Mercy Medical Center and Upper Chesapeake Health System. She is the past President of the Maryland chapter of the American College of Emergency Physicians (ACEP). In 2009, she was named the Emergency Medicine Physician of the Year by the chapter for her work as Chair of its Public Policy Committee. Dr. Pimentel is a lifelong member of the American Association for Physician Leadership (AAPL) and is a certified Physician Executive. She received a teaching award by the Department of Emergency Medicine for the design and implementation of a Leadership Curriculum. Dr. Pimentel frequently lectures on professional development and emergency department administration. She is a graduate of Georgetown University School of Medicine and the Madigan Army Medical Center Emergency Medicine Residency. Dr. Pimentel holds a Master’s Degree in Medical Management from Carnegie Mellon University and a Certificate from the Johns Hopkins Business of Medicine program.

  • Michael Winters, MD, MBA, FAAEM, FACEP
    Professor of Emergency Medicine and Medicine, University of Maryland School of Medicine
    Vice Chair, Clinical and Administrative Affairs, University of Maryland Department of Emergency Medicine

    Dr. Winters, a Professor in the Departments of Emergency Medicine and Medicine, is a leader in the fields of critical care and resuscitation in the Emergency Department. He is editor-in-chief of the textbook Emergency Department Resuscitation of the Critically Ill and he is the founder of the EM/IM/Critical Care Training Program at the University of Maryland Medical Center. He has taught courses nationally and internationally and won national education awards from ACEP and AAEM for his critical care teaching.

Questions?

Please contact
Doreen Lucadamo, CMP, HMCC
Conference Planning Specialist
dlucadamo@som.umaryland.edu ♦ Phone: 443-240-9511
University of Maryland School of Medicine ♦ Department of Emergency Medicine
110 S. Paca Street, Sixth Floor, Suite 200, Baltimore, MD 21201